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Client Support Specialist
at 360 insights
|At 360insights, our culture is driven by a simple concept – happiness. We believe happiness makes for better business and a better world and we know it makes a difference in how our team serves our clients. Awarded “Best Workplace in Canada” by the Great Place to Work® Institute, and rocking a Net Promoter Score of 88%, 360insights is redefining the client experience, and having a ton of fun in the process! Building and delivering happiness to our clients starts with the Client Support Specialist. We are looking for a Full Time Client Support Specialist to join our Client Service Team and help us take things to the next level.|
We are currently seeking a positive and self-motivated individual to join our Client Service Team as a Customer Support Specialist. This position will work in a team environment working on the day –to-day client administration and operational issues supporting the Client Service Department. He / She will be responsible for support of programs including: report generation, billing, data entry and project support as necessary. The ideal candidate will be very organized and possess excellent communication and time management skills. This position will report directly to the Director of Client Services and will be responsible for:
360insights is focused on constant innovation and on delivering a more informed approach to the world of consumer and sales channel incentive management. We do this by offering industry-leading technology combined with uncompromising, personalized customer service. Our customers are among the world’s leading brands and we actively seek out and partner with companies who want to show leadership in offering incentive and rebate programs that engage and motivate their channels while building customer loyalty by offering an easy and efficient way to redeem their claims. As a company, partner and community member, we’re focused on making a difference in how business is done and in the world at large. For more information, visit www.360insights.com