Art Van Furniture

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Customer Service Representative Part Time

at Art Van Furniture

Posted: 11/13/2017
Job Status: Part Time
Job Reference #: 1227

Job Description

Customer Service Representatives provide customer service and clerical support for the stores. They assist guests in resolving their questions, concerns and issues on purchases.

 

Responsibilities:

  • Assist guests telephoning or coming in to the store in resolving their questions, concerns and issues on purchases.
  • Answer incoming telephone calls; direct callers to the appropriate person.
  • Process guest invoices and payments on purchases
  • Balance cash drawer daily at the end of shift.
  • Contact guests regarding: merchandise availability, scheduling delivery or customer pick-up

Skill / Requirements

Requirements:

  • High School Diploma or equivalent.
  • A minimum of one (1) year of customer service or related retail sales experience.

Skills & Abilities:

  • Ability to effectively communicate verbally and in writing
  • Strong customer orientation with excellent interpersonal communication skills & good listening skills
  • Exhibits a calm and professional demeanor in resolving difficult situations with guests
  • Demonstrated ability to handle multiple tasks simultaneously

 

Veterans are encouraged to apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!