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Customer Service Representative - Wheeling

at Local Employer

Posted: 2/8/2019
Job Status: Full Time
Job Reference #: 745434

Job Description

The Job Window’s client in Wheeling is looking for an enthusiastic, passionate, and dynamic person to join their team~!  Our client offers growth potential and the ability to be creative within a positive, rapidly-expanding marketing firm!

Our client’s firm leverages a scalable customer relations model and trains their talented Customer Service Representatives to prepare, launch, and optimize every product and service campaign. They’re a trusted customer acquisition partner for Fortune 500 companies nationwide, and they are seeking a talented Customer Service Representative to join their growing team!

Enhancing the customer experience to build customer loyalty is a primary focus of all our client’s campaigns. To this end, their resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of their experience and skill, and this firm is equally dedicated to client customers.  They treat client customers as their own!

As a Customer Service Representative you will:

  • Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
  • Assist customers in selecting the products and services that best suit their needs and help to setup the account.
  • Process upgrades, downgrades, and new product purchases.
  • Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
  • Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.